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Podcast: How brands like Maxibon, TotalEnergies and Flexicar are using UGC to achieve real growth

In short

  • UGC videos of 30–60s can perform better than 15-second videos because they tell stories, explain and build trust.
  • The UGC approach changes according to the industry: emotional in consumer goods, explanatory in energy and experiential in entertainment.
  • Brands are investing in vlogs, POVs, mini stories and real experiences that look like organic content.
In this article

Many brands are already creating UGC. The problem is that very few are doing it well. Because it’s not just about recording videos with creators and calling it a day. It’s about understanding how to use that content within a strategy that delivers results.

In this episode, we analyse how brands like Maxibon, TotalEnergies, Flexicar or The Lion King the Musical, among others, are using UGC for more than just “being on social media”: to grow, scale campaigns and convert. And they do it with HICARI the UGC platform, which is changing the game with its self-service platform + strategic Account Manager system.

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Why real 45–60-second videos are working

One of the clearest insights we’re seeing from this type of always-on UGC video system is this:

Longer content (30–60s) is performing better than the classic 15-second video

Why? Because it doesn’t just capture attention.

It also:

  • Tells a story
  • Explains the product better
  • Overcomes objections
  • Provides context
  • Builds trust

It’s no coincidence that brands like TotalEnergies and Flexicar are investing in these formats. Although in the case of Maxibon, there’s another approach to connecting with younger audiences, trends, etc.

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Not all industries communicate in the same way

Another key point: UGC isn’t copy and paste.

Each industry needs a different approach:

  • Consumer (e.g. Maxibon): more emotional, fun, trend-driven and shareable content
  • Energy (e.g. TotalEnergies): explanatory, clear and direct content
  • Education (e.g. MasterD, That’s English): focused on providing value and answering questions
  • Entertainment (e.g. The Lion King Musical): experiential and aspirational content

The format is the same (UGC), but the message and intent change completely.

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What type of content is actually working

The brands achieving results aren’t creating corporate content.

They’re investing in formats such as:

Content that feels organic. That doesn’t look like an ad.

And that’s the key.

If you want to understand how to apply UGC effectively (without posturing and with a results-focused approach), listen to the full episode.

🎧 Listen to this episode on your favourite platform

Our marketing podcast “TODO ES CONTENIDO” is now available on the leading channels. Find out more on the official page 👉 Podcast TODO ES CONTENIDO .

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About the author

Miguel Palau

CMO / Cofounder HICARI

Writes about UGC, social media content and Paid Media, drawing on the projects we run every day at HICARI.

Frequently asked questions

Why do longer UGC videos work?

Because, in addition to capturing attention, they allow you to tell a story, explain the product better, overcome objections, provide context and build trust.

How should UGC be adapted to each industry?

The format may be the same, but the message and intent change: emotion in consumer goods, clarity in energy, answering questions in education and experience in entertainment.

Which UGC content formats are working?

Real-use vlogs, POVs and everyday situations, mini stories with a problem and solution, and real opinions and experiences are working.

For brands

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